When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 10/13/26, 3:37PM EST
Frequency: Any time I attempt to submit a report.
World name: Brynhildr
Character name: Des P'seeto
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Open "Support Desk" under "System" menu
2. Click "Contact Us" tab
3. Click "Report a Bug"
4: Create and attempt to submit a bug report
5: Report menu freezes, then after a few minutes an error appears reading "Report could not be sent. Please try again."
6: This is on top of a reported launcher issue posted in Technical Support: https://forum.square-enix.com/ffxiv/...32227-Launcher
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
I am unable to pull up the information requested. This is related to the error listed here: https://forum.square-enix.com/ffxiv/...32227-Launcher
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...
Date & Time: 10/13/26, 3:37PM EST
Frequency: Any time I attempt to submit a report.
World name: Brynhildr
Character name: Des P'seeto
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Open "Support Desk" under "System" menu
2. Click "Contact Us" tab
3. Click "Report a Bug"
4: Create and attempt to submit a bug report
5: Report menu freezes, then after a few minutes an error appears reading "Report could not be sent. Please try again."
6: This is on top of a reported launcher issue posted in Technical Support: https://forum.square-enix.com/ffxiv/...32227-Launcher
*Add more steps if necessary
Connection Specs
- Type of internet connection/provider: Spectrum
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
I am unable to pull up the information requested. This is related to the error listed here: https://forum.square-enix.com/ffxiv/...32227-Launcher
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:
Continue reading...